Returns & Exchanges

We gladly accept returns through the mail. In fact, your complete satisfaction is so important to us, we pay the return shipping charges.

Defective Merchandise
We gladly repair, replace, or refund for defective merchandise that meets our warranty requirements. To return defective merchandise to us, please follow these simple steps.

1. Print and complete this Return/Exchange form.
   Download Return/Exchange Form >
2. Call us toll free at 800-323-2668 to obtain a Free Return Shipping label.
3. Pack your merchandise along with your Return/Exchange form, affix the Free Return Shipping label to the outside of the box, and drop it off at and USPS drop-off location.

Unworn Merchandise from a LaCrosse Footwear Dealer
If you purchased from a LaCrosse Footwear dealer, please return your items to the original place of purchase. If for any reason they are unwilling to accept your return, please call us at 1-800-323-2668 or email customerservice@lacrossefootwear.com.

Unworn Merchandise from LaCrosseFootwear.com
If you purchased from LaCrosse Footwear directly, we will pay for return shipping back to us. To return your merchandise, please follow these simple steps.

1. Print and complete this Return/Exchange form.
   Download Return/Exchange Form >
2. Call us toll free at 800-323-2668 to obtain a Free Return Shipping label.
3. Pack your merchandise in the original packaging along with your Return/Exchange form, affix the Free Return Shipping label to the outside of the box, and drop it off at and USPS drop-off location.

Other Questions?
If you have any questions regarding returns or exchanges, please call us at 1-800-323-2668 or email customerservice@lacrossefootwear.com.