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Warranty Information
Online Warranty Registration
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What is Covered
LaCrosse footwear is warranted to be free of defects in material and workmanship, including leaking in waterproof styles and waters, for one year from the date of purchase, with the following exceptions:
- GORE-TEX® Sporting footwear has a one-year warranty against leakage. GORE-TEX® footwear designed or worn for occupational purposes has a six month warranty against leakage.
- Other LaCrosse waterproof systems used have a six month warranty against leakage.
- Sporting waders have a one-year warranty against leakage. Waders designed or worn for occupational purposes have a 120-day warranty against leakage.
- For the above warranties the following applies: LaCrosse will, at its option, either repair, replace or pro-rate based on the wear/tear that is evident, any footwear covered by its warranty. Footwear should be returned postage prepaid, to the place of purchase with a sales slip. All returns must be accompanied with a dated proof of purchase within the warranty period. Any repair work performed by other than the manufacturer may void the warranty. LaCrosse Return Goods Department shall have the final decision as to the cause of damage and replacement judgment. LaCrosse authorized retailers will be expected to handle and accept returns in a professional manner. LaCrosse will not accept any footwear directly from the consumer.
What is Not Covered
Normal wear and tear. Excessive damage due to lack of maintenance (cleaning and conditioning). This warranty may also be void if the user applies material not recommended for footwear such as polishes, oils or other chemicals that result in damage to the materials of the footwear. We encourage consumers to use LaCrosse products on their footwear. The warranty does not cover fit-related problems, once the footwear has been worn outdoors.
30-Day Comfort Guarantee on Quad Comfort Boots
LaCrosse guarantees the comfort of its Quad Comfort boots. If you are dissatisfied with your Quad Comfort boots for any reason, LaCrosse will accept returns on worn product within 30-days of purchase. This guarantee applies to Quad Comfort styles only.
Snakeboot Disclaimer
While every LaCrosse snakeboot is designed and manufactured to protect against any North American snake’s fangs, no boot on the market can say they’re totally impenetrable. That said, LaCrosse does not make any warranty or guarantee that every snake boot is 100 % invulnerable to every snake bite and shall have no liability for any injury or death arising from the use of our snakeboot as protection against snakes. As we all know, there are serious dangers in snake country, so hunters would be wise to use extreme caution and avoid all possible confrontations.