Unworn & Defective Merchandise Purchased from LaCrosseFootwear.com
If you purchased from LaCrosse directly, we will pay for return shipping within the United States. For unworn merchandise, we will issue a refund as long as the product is in it's original condition. If you would like to make an exchange, simply return your items and place a new order for the desired merchandise. Defective merchandise will be evaluated upon receiving. Once we have reviewed the condition of your boots, we will either repair the problem or issue you a replacement.- Sign into your account or use "search by order# and zip" feature below.
- Locate the order that contains the items you wish to return.
- Check the items you would like to return from the list, then click the "return checked items" button.
- Pack your merchandise in the original packaging, affix the shipping label to the outside of the box, and drop it off at a UPS service center.
Sign In To Your Account Search by Order# & Zip
Unworn Merchandise Purchased from a LaCrosse Footwear Dealer
If you purchased from a LaCrosse Footwear dealer, please return your items to the original place of purchase. If for any reason they are unwilling to accept your return, please call us at 1-800-323-2668 or email customerservice@lacrossefootwear.com.Defective Merchandise Purchased from a LaCrosse Footwear Dealer
We gladly repair or replace defective merchandise that meets our warranty requirements. To return defective merchandise to us within the United States, please print and complete this exchange form and ship your item(s) to:LaCrosse Footwear
ATTN: Returns Dept
17634 NE Airport Way
Portland, OR 97230