800-323-2668

Returns & Exchanges

We gladly accept returns through the mail.

Defective Merchandise
We gladly repair and replace defective merchandise that meets our warranty requirements. To return defective merchandise to us, please follow these simple steps:

  1. Print and complete this Return/Exchange form.
    Download Return/Exchange Form >
  2. Pack your merchandise along with your Return/Exchange form and drop it off at a FEDEX location.

Unworn Merchandise from a LaCrosse Footwear Dealer
If you purchased from a LaCrosse Footwear dealer, please return your items to the original place of purchase. If for any reason they are unwilling to accept your return, please call us at 1-800-323-2668 or email customerservice@lacrossefootwear.com.

Unworn Merchandise from LaCrosseFootwear.com
If you purchased from LaCrosse Footwear directly, we will pay for return shipping back to us. To return your merchandise, please follow these simple steps.

  1. Print and complete this Return/Exchange form.
    Download Return/Exchange Form >
  2. Pack your merchandise in the original packaging along with your Return/Exchange form and drop it off at a FEDEXlocation.

Other Questions?
If you have any questions regarding returns or exchanges, please call us at 1-800-323-2668 or email customerservice@lacrossefootwear.com.